Contact Relax-RentACar — Japan Car Rental Support Available 24/7
Need help with your japan car rental support enquiry? Our multilingual japan car rental support team is available 24 hours a day, 7 days a week. Whether you have a question about your booking, need japan car rental support during your trip, or want advice on the best vehicle for your road trip, we're here to help.
Japan Car Rental Support Contact Details
Our japan car rental support team is ready to assist you before, during, and after your self-drive rental in Japan. Reach us through any of the following channels:
Email Japan Car Rental Support
For booking enquiries and general japan car rental support:
info@relax-rentacar.com
Phone Japan Car Rental Support
For urgent japan car rental support during your trip:
+81-3-0000-0000
Live Chat Japan Car Rental Support
Instant japan car rental support via the chat button at the bottom right of this page. Available in English, Japanese, Chinese & Korean.
Head Office
株式会社The Boys
東京都渋谷区代官山町8番7号
Japan Car Rental Support Hours
| Channel | Hours |
|---|---|
| Live Chat (japan car rental support) | 24/7 |
| Email Response | Within 2 hours |
| Phone (Emergency) | 24/7 |
| Office Hours | Mon–Fri 9:00–18:00 JST |
Send Us a Japan Car Rental Support Message
Fill in the form below and our japan car rental support team will respond within 2 hours during business hours.
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Alternatively, email us directly at info@relax-rentacar.com for japan car rental support.
Quick Japan Car Rental Support Answers
Before contacting our japan car rental support team, check if your question is answered below:
Do I need an International Driving Permit (IDP) for japan car rental?
Yes. Japan requires an IDP issued under the 1949 Geneva Convention for all foreign licence holders. Our japan car rental support team can guide you on how to obtain one from your country's automobile association.
Can I modify or cancel my japan car rental booking?
Yes. Contact our japan car rental support team at least 48 hours before pick-up for free cancellation. Modifications are subject to availability. See our Terms & Conditions for full details.
What happens if I have an accident during my japan car rental?
Call our 24/7 japan car rental support line immediately. Do not move the vehicle until instructed. All vehicles include basic CDW insurance — our support team will guide you through the next steps.
Is English GPS included in my japan car rental?
Yes — all Relax-RentACar vehicles include a pre-loaded English GPS at no extra charge. No japan car rental support call needed to arrange this.